999kg believes betting is entertainment — and like any form of entertainment, it's best enjoyed within limits. On this page, learn how to stay in control and how 999kg supports you along the way.
Your Well-Being Comes First at 999kg
Betting is a popular form of entertainment — but because real money is involved, it calls for a little more care than other leisure activities. Building a responsible gaming culture at 999kg is one of our most important commitments.
Since online betting is relatively new in Bangladesh, many people aren't fully aware of the risks involved. Research shows that those who treat betting purely as entertainment — accepting wins and losses equally — can genuinely enjoy it. The problems begin when someone starts viewing betting as a source of income or a way to recover losses.
999kg wants you to play from a place of enjoyment, always. That's why we've built a set of tools and policies designed to help you stay in control. This page covers everything you need to know.
"Betting should be fun, not stressful. The moment it starts feeling like a burden, take a break."
Use these tools anytime to keep your betting experience safe and in control
Set your own daily, weekly, or monthly deposit cap. Reducing a limit takes effect within 24 hours — but increasing it requires a 7-day waiting period.
Set It NowIf you need a temporary break, set a cooling-off period of 24 hours, 48 hours, or 7 days. During this time, login and betting will be completely disabled.
Take a BreakFor a longer break, self-exclude for anywhere from 1 week to 5 years — or close your account permanently. No promotional offers will be sent during your self-exclusion period.
Self-ExcludeSet a limit on how long you play in a single session. When the time is up, 999kg will automatically send you a reminder or end the session.
Set a TimerView a detailed report of your play time, winnings, and losses — all in one place. Seeing the full picture makes it easier to make informed decisions.
View ReportsYou can opt out of bonus offers, email, or SMS marketing at any time. Keeping yourself away from tempting promotions is part of playing responsibly.
Opt Out999kg's limit management system keeps you in control at all times
| Tool Type | Time to Take Effect | To Cancel |
|---|---|---|
| Reducing Deposit Limits | Immediate | After 7 Days |
| Increasing Deposit Limits | After 7 Days | At Any Time |
| Session Time Limit | Immediate | After 24 Hours |
| Cooling-Off Period | Immediate | Upon Expiry |
| Self-Exclusion (1–5 Years) | Immediate | Apply After Period Ends |
| Permanent Self-Exclusion | Immediate | Permanent (Irreversible) |
If you attempt to open a new account during a cooling-off or self-exclusion period, that account will also be closed. 999kg respects your decision and enforces it.
Take control of your betting in just a few clicks
Log in to the 999kg platform using your mobile number and password.
Click the profile icon in the top-right corner and select "Account Settings".
Look for the "Responsible Gaming" tab in the Settings menu.
Deposit limits, session timers, or self-exclusion — choose whatever works for you.
Confirm your settings via OTP verification. Changes take effect immediately.
If you're experiencing these signs, it's time to seek help
You're spending beyond your set budget and finding it hard to stop — this is an early sign of addiction.
The urge to bet more after a loss in hopes of recovering it is a serious warning sign.
You're hiding how much time or money you're spending on bets from family or friends.
Feeling restless or irritable when not betting, but back to normal once you start playing.
Borrowing money, using credit, or dipping into funds meant for essential expenses to place bets.
You've lost track of time while betting — skipping sleep or neglecting work to keep playing.
If any of the above signs apply to you, reach out to 999kg support today or activate self-exclusion. Asking for help is an act of courage.
These simple questions will help you better understand your own betting habits
Has any of the following happened to you in the last 30 days? Check all that apply:
Responsible Gaming — Frequently Asked Questions
Don't hesitate to seek help — for yourself or someone you care about
Live chat support is available 24/7. Get in touch for help with self-exclusion or setting limits.
Start a Live ChatEmail us for confidential support. We aim to respond within 24 hours.
support@999kg.bizIf you feel your addiction is serious, seek advice from a mental health professional. 999kg can help connect you with the right support if needed.
Learn MoreJoin a safer betting environment. Every tool on 999kg is in your hands — you stay in control, always.
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