Privacy Protection

999kg Privacy Policy — Your Data Is Completely Safe With Us

Before joining 999kg, learn what data we collect, why we collect it, and how we keep it safe. Your privacy matters more to us than our business.

Last Updated: January 2026
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🔒 Our Privacy Commitment

Six core pillars of data protection at 999kg

End-to-End Encryption

All data on the 999kg platform is protected with 256-bit SSL encryption. From your payment details to personal information — everything is secured with banking-grade protection.

No Data Selling

999kg never sells, rents, or shares your personal information with unauthorized third parties. This is one of our strictest policies.

Your Control

You can view, correct, or request deletion of your personal data at any time. 999kg respects your rights.

Minimal Data Collection

Only the information strictly necessary is collected. Irrelevant or excessive data is never requested — 999kg's policy is "only what's needed, nothing more".

International Standards Compliance

999kg complies with GDPR guidelines and Curaçao eGaming data protection requirements. Our policies are verified through annual third-party audits.

Marketing Opt-Out

You can opt out of 999kg promotional messages at any time. Marketing communications are entirely optional.

This Privacy Policy applies to all users of the 999kg platform. By registering or using the platform, you are considered to have accepted this policy.

1Introduction & Scope of Policy

999kg takes your privacy seriously. This Privacy Policy explains in detail how your information is collected, used, and protected when you use the 999kg platform (www.999kg.biz) and our mobile application.

This policy applies to anyone who visits the 999kg website, opens an account, places bets, or uses any of our services. Our goal is to be fully transparent about what we do — and do not do — with your information.

Users in Bangladesh have plenty of questions about digital security — and that's completely understandable. 999kg aims to earn that trust through transparency, not just words.

2What Data We Collect

999kg collects three types of data — information you provide directly, data generated during transactions, and technical information:

Data Type Example When It Is Collected
Identity Information Name, date of birth, National ID number Registration & KYC
Contact Information Mobile number, email address Registration
Financial Information Mobile Pay/Nagad number, transaction history Payment
Betting Activity Betting history, win/loss records Duration of Use
Technical Data IP address, device model, browser Automatic
Location Data Approximate geographic location (derived from IP) For Security
KYC verification documents

Prior to large withdrawals, a photo of your National ID or passport along with a selfie may be required. These documents are used solely for identity verification and are stored on encrypted servers.

3Why We Collect Your Information

999kg collects data only for specific and legitimate purposes. There is a clear reason behind every piece of information we collect:

  • Service Delivery: Basic information is required for account management, betting services, and payment processing.
  • Identity Verification: Identity verification in accordance with international regulations is a legal obligation on our part to prevent fraud and money laundering.
  • Security Assurance: Technical data is used to verify that logins are coming from authorized devices and to flag suspicious transactions.
  • Customer Support: Access to your account history is necessary to provide you with accurate support.
  • Legal Obligation: Certain data must be retained to meet regulatory compliance requirements.
  • Service Improvement: Aggregated, non-identifiable usage data is analyzed to understand which features are most used.

Your consent is required before we send you any marketing messages — this is never automatic. You can opt out of marketing communications during registration or at any time afterward.

4How Your Data Is Stored & Secured

999kg's data security architecture is protected across multiple layers:

  • In Transit: All data transmissions are encrypted using TLS 1.3 — the same standard used by banking websites.
  • Storage: Sensitive data stored in our database is protected with AES-256 encryption.
  • Password: 999kg does not store your password directly — only a bcrypt hash is retained.
  • Server Security: Firewall protection, DDoS mitigation, and regular security audits are conducted.
  • Staff Access: Only authorized personnel can access your data, and all access is logged.

Data retention period: data for active accounts is kept for the full duration of account activity. Upon account closure, data is generally retained for up to 5 years as required by law, then permanently deleted.

999kg's servers are hosted in ISO 27001-certified data centers. Annual third-party penetration testing is conducted to identify and promptly resolve any security vulnerabilities.

5Data Sharing & Third-Party Policy

This is one of 999kg's strictest policies. We do not sell your data — never have, never will.

However, in certain specific circumstances, limited data sharing may be necessary:

  • Payment Processor: Limited transaction data is shared with payment gateways such as Mobile Pay, Nagad, and Rocket solely to process transactions.
  • KYC Verification Service: Necessary information may be shared with an international KYC provider for identity verification purposes.
  • Legal Authority: Providing information in response to a court order or a lawful request from a regulatory authority is a legal obligation.
  • Fraud Prevention: Limited cooperation with law enforcement may be provided in cybercrime investigations.

Outside of the cases mentioned above, your information is never shared with any third party. No personal data is sent to 999kg's business partners or advertisers.

6Cookies & Tracking Technologies

Certain technologies automatically collect data when you use the 999kg website and app:

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Performance Cookies: Used to monitor site load speed and identify performance issues.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To understand which pages are most visited — no personal data is involved.

Cookies can be disabled through your browser settings, though doing so may affect some features. Full details on 999kg's cookie policy are available on the site's Settings page.

7Your Privacy Rights

999kg follows international data protection standards, ensuring the following rights for you:

Right to Know

You may request to view the information we hold about you.

Right to Rectification

You have the right to request corrections to any inaccurate or outdated information.

Right to Erasure

After account closure, you may request deletion of data beyond what is required by legal obligations.

Right to Object to Processing

You have the full right to object to your data being used for marketing purposes.

Data Portability

You may request a download of your data in a portable format.

Right to Restriction of Processing

The right to request restriction of processing under certain circumstances.

To exercise any of these rights, email us at support@999kg.biz or reach out via live chat. 999kg aims to respond within 30 days.

8Children's & Minors' Privacy

999kg strictly does not provide services to anyone under 18. We do not knowingly collect personal data from minors.

If a parent or guardian discovers that their child has created a 999kg account, please contact us immediately. We will close the account and delete all associated data.

If a minor is suspected of holding an account, 999kg may proactively verify their age and close the account if confirmed.

9Privacy Policy Updates

This Privacy Policy may be updated if there are changes to 999kg's business or legal environment. For significant changes:

  • You will be notified via SMS or email to your registered mobile number at least 14 days before any changes take effect.
  • A notice will be posted on the platform's homepage.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the date of the most recent version.

10Privacy Contact

For any privacy-related questions, requests, or concerns, please contact the 999kg data protection team:

Privacy Section

Email: privacy@999kg.biz | Customer Support: support@999kg.biz
Live Chat: available on the platform 24 hours a day, 7 days a week

For complaints, we aim to respond in writing within 30 business days. For serious security issues, an initial response will be provided within 72 hours.

❓ Frequently Asked Questions

Privacy Policy — Frequently Asked Questions

Signing up on 999kg is quick and straightforward — you don't need much information at all. To get started, simply provide your active mobile number, a password, and your date of birth — the whole process takes under 2 minutes. OTP verification is required during registration, so make sure the number you provide is active. For smaller withdrawals, that's all you need. However, for larger withdrawals (generally over ৳50,000), KYC verification is required — you'll need to submit a photo of your National ID and a selfie. Please ensure your name and date of birth are entered correctly, as these are matched during payment processing. If you think any details may be incorrect, contact our support team before completing verification.

Yes, 999kg supports multiple languages. For users in Bangladesh, Bengali (bn-BD) is set as the default — because we want you to feel most at home in your own language. To switch to English, look for the language option in the top-right corner of the website or in your profile settings — you'll usually see a flag icon or a menu labeled "Language". On the mobile app, go to Settings > Language to make the change. Switching languages updates the entire interface instantly, though a page reload may occasionally be required. Customer support will always be available in Bengali — that's a commitment from 999kg.
🔐 Your Information Is Safe

Join the 999kg Family — Safe & Secure

999kg operates with your privacy fully protected. Register now and enjoy Bangladesh's most trusted betting experience.

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